A: Orders are usually processed within 3 to 7 business days.
Once shipped, delivery time depends on the destination and carrier.
You will receive a confirmation email with tracking information after your order has been dispatched.
Q: When will my order ship?
Q: Do you ship internationally?
A: Yes. We currently ship to select countries only. Available destinations are shown at checkout. Shipping rates are calculated at checkout based on destination and order size.
Q: Can I return or exchange an item?
A: We do not accept returns or exchanges unless the item arrives damaged or incorrect. If there is a problem with your order, please contact us within 3 days of delivery.
Q: Do you offer custom sizes or personalization?
A: At this time, we do not accept custom orders unless specified in a limited drop.
Q: My dog is a large breed. Will your products fit?
A: We are expanding our sizing! Please check the size guide or contact us directly.