Privacy Policy

Last Updated: August 5, 2025

The Darling -tokyo- Co., Ltd. ("we", "our", or "us") operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Service"). The Darling -tokyo- is powered by Shopify, which enables us to provide our services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases from, or otherwise interact with our Service. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy will govern in relation to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process
"Personal information" means information that identifies, relates to, or can reasonably be linked to you or another individual. It does not include anonymized or aggregated data. Depending on how you interact with the Service and applicable laws, we may collect or process the following categories of personal information (including inferences drawn from them):

• Contact Information: Your name, address, billing address, shipping address, phone number, and email address.

• Financial Information: Credit/debit card numbers, financial account details, payment information, transaction history.

• Account Information: Username, password, security questions, and preferences.

• Transaction History: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, cancelled, and related history.

• Communications: Any information you provide when contacting us, including customer support.

• Device Information: Details about your device, browser, network, IP address, and other identifiers.

• Usage Data: How you interact with the Service, including access times and navigation.

Sources of Personal Information
We may collect personal information from the following sources:

• Directly from You: When you create an account, visit the site, interact with us, or otherwise submit information.

• Automatically through the Service: Through your device, cookies, and similar technologies.

• From Service Providers: Who help us collect or process data on our behalf.

• From Business Partners or Third Parties: As applicable to marketing or service enhancements.

How We Use Your Personal Information
Depending on your interaction with our Service, we may use your information to:

• Provide, personalize, and improve the Service

• Fulfill transactions and process payments

• Communicate order status and updates

• Offer customer support and resolve issues

• Recommend products and maintain your preferences

• Enable account creation and management

• Conduct marketing, promotions, or personalized ads

• Detect fraud and maintain platform security

• Comply with legal obligations or respond to law enforcement

How We Share Personal Information
We may share your information with:

• Shopify and vendors who help us provide services (e.g., payments, logistics, analytics)

• Marketing and advertising partners to deliver relevant content and promotions

• Third parties when you authorize, request, or consent to disclosure

• Our affiliates or internal group companies

• Legal or regulatory authorities to comply with law or protect rights, safety, and property

• In connection with business transactions such as mergers or acquisitions

Relationship with Shopify
Our store is hosted on Shopify. Shopify may collect and process data to help us improve the Service. Information submitted through the Service may be transferred or stored outside your country. Shopify may use this data to improve their platform and features. For more information, visit Shopify's Privacy Policy.

Third-Party Links
This site may include links to websites or platforms not operated by us. We are not responsible for the privacy or content practices of these external sites. When visiting third-party links, review their respective privacy policies.

Children’s Privacy
This Service is not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you believe your child has submitted information to us, please contact us for removal.

Data Retention and Security
We retain personal information as long as necessary to fulfill business purposes or comply with legal obligations. While we implement reasonable safeguards, no security system is perfect. Please avoid sharing sensitive data via insecure channels.

Your Rights and Choices
Depending on your location, you may have the right to:

• Access your data

• Request deletion or correction

• Receive a copy (data portability)

• Manage communications preferences

• Withdraw consent

You may exercise your rights through the Service or by contacting us at info@thedarlingtokyo.com. We may verify your identity before processing your request.

International Data Transfers
We may transfer and store your information outside your country. If you are in the EU/UK, we rely on approved safeguards like Standard Contractual Clauses.

Updates to This Policy
We may update this policy due to operational, legal, or regulatory reasons. Updates will be posted on this page with a new "Last Updated" date.

Contact Us
If you have questions or want to exercise your rights, please contact:
info@thedarlingtokyo.com

Misatodai-2-20-17, 228-2, Narita-shi, Chiba, 286-0013, Japan