Legal notice
Seller: The Darling -tokyo- Co., Ltd.
Representative Director: Solaymannejad Anna
Business Address: 2-20-17 Misatodai, Narita-shi, Chiba 286-0013, Japan
Phone Number: +81 80-7601-0924
Email: info@thedarlingtokyo.com
Product Pricing: All prices are listed on each product page and include tax.
Additional Fees:
Domestic shipping within Japan is a flat rate of ¥800.
For international orders, shipping fees vary by region and will be calculated at checkout.
Payment Methods and Timing:
We accept credit card, PayPal, PayPay, and convenience store payments via KOMOJU.
Payment is processed at the time of order confirmation.
Product Delivery Timing:
Orders will be shipped within 3 to 7 business days after confirmation.
Delivery Method:
Shipments are handled via Yamato Transport or Japan Post.
Returns, Defective Items, and Cancellations:
We do not accept returns, exchanges, or cancellations except in the case of initial defects.
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
Return Period:
Returns are not accepted (except in cases of initial defects).
Refund Policy:
If a return is approved, a refund will be issued to your original payment method after the returned item is received and inspected.
Please allow a few business days for the refund process.